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I hope 2022 has been a phenomenal year for you! The Disaster Restoration Industry has its hardships and challenges, but it also has its incredibly meaningful and amazing blessings. I hope as this year comes to a close, you have time to reflect by yourself…
ReadI am delighted to share with you that C&R magazine published an article my business partner and I wrote in their September/October issue. Such an honor and privilege to contribute to this industry magazine. It’s been around for nearly as long as I have –…
ReadI’m excited to share that I am starting a new video tip series in the month of November focused on leadership and the importance of building trust. I hope to release one video tip each week on Wednesdays beginning November 2. Typically I post these…
ReadEver heard a customer say this, or act like it, when you arrive to meet them at their loss? “This cannot be happening to me. I don’t have time for this! What am I going to do? Why me!” These words, and the actions that…
ReadMy daughter, also my business partner and boss, lost a close friend to an aggressive cancer this month. Her prognosis in January of this year at diagnosis went from 4 years, to 6 months, to 2 months, to just 24 hours. She was 38. My…
ReadI was honored to join Chris Nordyke of Floodlight Consulting Group, my partner Jordan Donald, and Michelle Blevins of C&R Magazine as we discussed helping your restoration business reach its next level in sales. It’s a dynamic conversation, and has some key takeaways to use…
ReadEmployee Retention seems to be the buzzing topic at large lately. I was listening to a webinar recently that said the majority of our labor force in the coming years (Generation Y) will have upwards of 10 jobs in their life. Most of this generation…
ReadTwenty years ago, Time Magazine said insurance agencies were a dying institution. They’ve managed to hang on despite the prediction. However, like us all, the pandemic hit local insurance agents hard. An article in NU Property & Casualty Magazine noted: “Agents rely on building relationships…
ReadMany Restorers today are participating in some kind of direct program or third party administrator program. You need work today – this is one way to make that happen. How balanced is your revenue? I had a client who had 80% of his work come…
ReadDo you do traditional Insurance Agent Marketing? You know, the “routes and rounds” – basically in-person live advertising? So many Restorers do. This is Step 1 of getting started with Insurance Agents. Many of my clients have done just this, and they are frustrated by…
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