What Agents Want #4

What Agents Wants #4: Help The Agent Improve Their Loss Ratio. Some agents receive a “profitability bonus” based on their loss ratio. That bonus can be six figures! Others do not receive a profitability bonus, but their loss ratio is interconnected to their commission...

What Agents Want #3

What Agents Want #3: Help The Agent Grow Their Agency. Top agents are growing agents. They know the only direction you can coast is downhill; therefore growth for them is not an option. Insurance agents advertise for new business, they buy leads and follow-up on...

What Agents Want #2

What Agents Want #2: Help The Agent Retain Their Customer. When the agent’s customer has a loss and reports a claim the promise the agent made of insurance coverage is tested. Because the agent doesn’t actually fulfill their promise they are at risk of losing their...

What Agents Want #1

What Agents Want #1: Help The Agent’s Customer Realize The Value Of Their Agent. One of the threats facing the local insurance agent is the “Internet” companies and the “800” companies who are selling on price. Top agents know if they are not careful they will become...

MISCONCEPTION #5

MISCONCEPTION #5: Agents Will Recommend You Because You Are Good At What You Do. Obviously you have to be good at what you do; quality work and excellence in customer service are expected. What is also true is the agent cares about what you can do for them. After all,...